Frequently Asked Questions...Digital Product Photography:

What is “Tabletop Photography”
Basically any item which easily fits on a 4' square table.  Our service is focused on this category of items which can readily be shipped by UPS or Fedex.

How long does it take?
Our minimum turnaround, for up to 25 items, is 4 days. When you place your order, we will give you a firm shooting & delivery schedule.

Do you provide TIFF or JPG files?
WIP provides both. You receive a master Tiff image (at 300 dpi) saved in Photoshop, ready for print use. If you need your images to stay in layers, or you have a specific file size requirement, please let WIP know ahead of time. Otherwise the image will be flat on a white background. Jpegs (jpg) that are provided are ready to load to your website, email, or pdf catalogs.

Can you produce images to meet our web specifications?
This is truly the purpose of WIP Digital Product Photography – to provide your company the simplest means possible to add photos to your website. We can create images for any Web application.

Will WIP’s digital images make my products look better than they are?
The photos will be an accurate image of your products, showing as much detail as possible. This type of photography is image cataloging. Its purpose is to document what a customer is going to receive when they buy from your company.

Do you guarantee satisfaction?
Absolutely! WIP will re-shoot any images with which you are not satisfied. If we still can’t please you, return the images and we will not bill you for them.

How can we use the images you create?
Once you have paid for your order, you have an exclusive license to use the photos for your company any way you desire.

How do we get started?
Simple. E-mail  and tell WIP the type & quantity of items to be photographed. WIP will then explain the workflow, proofing, and delivery process to you.

How do you deliver our images?
All images, which come in three resolutions for each image, are delivered on CD-ROM.

Can you work with our web development team?
Of course. If you have a specific size need for your web pages, just tell WIP!

Do you shoot product groups?
Yes. Product groups take a little more time to photograph and are therefore more expensive than individual photographs.

Can you use a colored background?
You can use any color background you want, although the predominant choice for web pages is white.

Will WIP make collages or specialty images?
WIP can make collages and special images, as well as many other things. Please discuss your requirements when you email.

When customers print from our web site, how will the images look?
Although printing largely depends on the user’s browser and printer, your images will print clean and clear with similar detail as when viewed via the web.

Do you build sets to showcase our products?
Not at this time, however, WIP can shoot against special backgrounds or materials to enhance a product. Most images will be shot on a seamless white background.

Do you shoot your photos at customer sites?
No. All imaging is done at the WIP studio.